Shipping Policy

Last updated: 2 September 2026

At SHINIFY, we aim to process and deliver your order safely and on time. This Shipping Policy explains our order-processing, shipping, delivery, and related procedures.

Shipping Coverage

We currently deliver to serviceable locations across India. Delivery availability may depend on the customer’s PIN code and the coverage of our courier partners.

Order Processing

Orders placed from Monday to Saturday are generally processed on the same or following business day.

Products available in our warehouse are typically dispatched within 1–2 business days after the order is successfully confirmed. Orders are not usually processed on Sundays or public holidays.

Processing may take longer during:

• Festivals and sale periods

• Public holidays

• High order volumes

• Product availability issues

• Unexpected operational delays

Estimated Delivery Time

After dispatch, orders are generally delivered within 4–8 business days, depending on the delivery location and courier availability.

Delivery to remote or non-metro locations may take additional time. All delivery timelines are estimates and cannot be guaranteed.

Shipping Charges

Shipping charges may vary depending on:

• Order value

• Delivery location

• Product weight or size

• Applicable promotional offers

Any applicable shipping charge will be calculated and displayed at checkout before payment.

Free shipping may be available during selected promotional periods or above a specified order value.

Order Tracking

Once your order has been dispatched, tracking details may be sent to your registered email address, mobile number, or WhatsApp number.

Please allow up to 24 hours for the courier tracking information to become active.

Delivery Delays

Orders may be delayed because of circumstances beyond our reasonable control, including:

• Courier or logistics disruptions

• Weather conditions or natural disasters

• Public holidays or strikes

• Government restrictions

• Incorrect or incomplete addresses

• Remote-location service limitations

• Unsuccessful delivery attempts

SHINIFY will assist with tracking and courier coordination, but we cannot guarantee an exact delivery date.

Incorrect Delivery Information

Customers are responsible for providing a complete and accurate delivery address, PIN code, email address, and mobile number.

If an order is delayed, returned, or lost because of incorrect or incomplete information provided by the customer, additional shipping charges may apply for reshipment.

To request an address correction, contact us before the order is dispatched. The delivery address may not be changed after dispatch.

Delivery Attempts

Courier partners may attempt delivery more than once. Customers should remain available on the registered phone number to receive delivery updates or calls.

If delivery is unsuccessful because the customer is unavailable, refuses the parcel, or provides an incorrect address, the order may be returned to SHINIFY.

Additional charges may apply if the customer requests reshipment.

Cash on Delivery Orders

Cash on Delivery may be available for eligible orders and serviceable PIN codes.

We may contact the customer to confirm a COD order before dispatch. SHINIFY reserves the right to cancel unconfirmed, suspicious, incomplete, or repeatedly refused COD orders.

Any applicable COD handling charge will be displayed at checkout.

Damaged or Tampered Packages

If the outer packaging appears visibly damaged, opened, or tampered with at the time of delivery, customers should refuse the parcel whenever possible.

If a damaged, defective, incomplete, or incorrect product is received, contact us within 48 hours of delivery and provide:

• Order number

• Clear photographs of the product

• Photographs of the outer packaging and shipping label

• A clear and continuous unboxing video

Claims may not be accepted without sufficient evidence. Approved claims will be handled according to our Refund and Return Policy.

Missing or Lost Orders

If tracking shows an order as delivered but you have not received it, contact us within 24 hours of the delivery update.

We will raise an investigation with the courier partner. Investigation timelines may vary, and a replacement or refund will be considered only after verification.

Split Shipments

Orders containing multiple products may occasionally be delivered in separate packages. In such cases, customers may receive different tracking numbers and delivery dates.

Additional shipping charges will not be applied solely because an order is divided into multiple shipments.

Order Cancellation

Orders may be cancelled only before dispatch. Once an order has been shipped, it cannot be cancelled through the website.

To request a cancellation, contact our customer-support team as soon as possible.

International Shipping

SHINIFY currently ships within India unless international shipping is specifically offered at checkout. Customers should contact us before ordering if delivery is required outside India.

Contact Us

For shipping, tracking, or delivery assistance:

SHINIFY
Email: Jainpriyansh852@gmail.com
Call: +91 9328708068
WhatsApp: +91 9328708067
Customer Support: Available 24/7

Address:
3rd Floor, Above Jeans Point Showroom,
Near Gayatri Xerox, Ward-03, Station Road,
Dabhan Bhagol, Opp. Jeans Point,
Nadiad, Kheda, Gujarat – 387001, India

This version expands the details currently published on the SHINIFY Shipping Policy page.