Privacy Policy

Last updated: 2 September 2026

At SHINIFY, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit shinify.co.in, make a purchase, contact us, or otherwise use our services.

By accessing or using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Full name

• Billing and delivery address

• Email address

• Mobile or WhatsApp number

• Order and purchase details

• Account or login information

• Communications with our customer-support team

• Information submitted through forms, reviews, surveys, or promotions

Payment Information

Payments are processed through authorised third-party payment gateways. SHINIFY may receive limited transaction details, such as payment status, transaction reference number, and payment method.

We generally do not directly store complete debit card, credit card, UPI PIN, CVV, or banking credentials.

Automatically Collected Information

When you access our website, certain information may be collected automatically, including:

• IP address

• Browser and device type

• Operating system

• Pages visited

• Referring website

• Date and time of access

• Website activity and interactions

• Approximate geographical location

2. How We Use Your Information

We may use the collected information to:

• Process, confirm, and deliver orders

• Provide order and shipping updates

• Process cancellations, returns, exchanges, and refunds

• Respond to questions and support requests

• Verify transactions and prevent fraudulent activity

• Create and manage customer accounts

• Improve our products, services, and website experience

• Analyse website traffic and customer preferences

• Send promotional messages, offers, and product updates where permitted

• Fulfil our accounting, tax, and legal obligations

• Enforce our policies and protect our legal rights

3. Marketing Communications

With your consent or where otherwise permitted, we may send promotional communications through email, SMS, phone, or WhatsApp.

You may opt out at any time by:

• Using the unsubscribe option included in the communication

• Replying with “STOP,” where applicable

• Contacting our customer-support team

Even after opting out of marketing messages, you may still receive essential communications related to your orders, payments, deliveries, or account.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Keep the website functioning properly

• Remember your preferences and cart

• Understand how visitors use the website

• Improve website performance

• Measure the effectiveness of advertising

• Display relevant products and promotions

You may disable cookies through your browser settings. However, certain website features may not function correctly after cookies are disabled.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers, including:

• Courier and logistics partners

• Payment gateways and banking partners

• Website hosting and e-commerce service providers

• Analytics and advertising platforms

• Customer-support and communication providers

• Accountants, auditors, consultants, and professional advisers

These parties receive only the information reasonably required to perform their services.

We may also disclose information:

• When required by law, regulation, court order, or government authority

• To investigate fraud, security incidents, or illegal activity

• To protect SHINIFY, its customers, or the public

• As part of a business restructuring, merger, transfer, or sale

6. Advertising and Analytics

We may use third-party analytics and advertising services to understand website usage, measure campaign performance, and show relevant advertisements.

These providers may use cookies, device identifiers, or similar technologies according to their own privacy policies. You can control personalised advertising through your browser, device, or advertising-platform settings.

7. Data Security

We use reasonable administrative, technical, and organisational safeguards to protect personal information against loss, misuse, unauthorised access, alteration, or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure. Customers are responsible for keeping their account credentials and devices secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Complete transactions and provide services

• Maintain business and accounting records

• Resolve disputes

• Prevent fraud

• Meet legal and regulatory obligations

• Enforce our agreements and policies

Information that is no longer required may be securely deleted or anonymised.

9. Your Rights

Subject to applicable law, you may request to:

• Access the personal information we hold about you

• Correct inaccurate or incomplete information

• Withdraw previously provided consent

• Request deletion of eligible personal information

• Opt out of promotional communications

• Raise a complaint regarding the handling of your information

Certain information may need to be retained where required for legal, taxation, fraud-prevention, or legitimate business purposes.

To exercise these rights, contact us using the details provided below. We may request verification before processing your request.

10. Children’s Privacy

Our website and services are not intended for children under 18 years of age. We do not knowingly collect personal information from children without appropriate parental or guardian consent.

If you believe a child has provided personal information to us, please contact us so we can review and, where appropriate, delete it.

11. Third-Party Links

Our website may contain links to third-party websites or services. SHINIFY is not responsible for the privacy, content, or security practices of those third parties.

We recommend reviewing the privacy policy of any external website before submitting personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, business practices, or legal obligations. The revised policy will be published on this page with an updated revision date.

Continued use of the website after an update constitutes acknowledgement of the revised policy.

13. Contact Us

For privacy-related questions, requests, or complaints, contact:

SHINIFY
Email: Jainpriyansh852@gmail.com
Call: +91 9328708068
WhatsApp: +91 9328708067
Customer Support: Available 24/7

Address:
3rd Floor, Above Jeans Point Showroom,
Near Gayatri Xerox, Ward-03, Station Road,
Dabhan Bhagol, Opp. Jeans Point,
Nadiad, Kheda, Gujarat – 387001, India

This policy updates and expands the information currently published on the SHINIFY Privacy Policy page.